I with this letter would like to make complaint about the delay of delivery of the material that we ordered you in the last month. I would like to bring it to your knowledge that the parcel i have sent through your services holding pod no. Please let us know by return post when we may have the correct clocks. Meanwhile we are holding the goods with us. Complaint letter about delivery service. Consider calling your local post office with the tracking number (XXXXXXX) and ask them if they can assist you further. Once you have explained your concerns related to the supplier, you can state in the letter that if he does not improve himself, he will have to face serious consequences. Phone : 0011 - XXXXXXXX Fax : 0011 - XXXXXXXX DATE To : The Manager, It may be sent from the person who placed the order. If we are unable to find it I will, of course, issue a refund. Sample Complaint Letter for Poor Delivery Service To DHL Global Inc.: Saskatoon, Saskatchewan, Canada I am writing to complain about a package that I have received through DHL. I am very sorry to hear that you did not receive your package. If you do not deliver the [item] by [date] , I will be entitled to consider our contract at an end and will expect you to refund me the full purchase price of [£xx] . If you plan to write a complaint letter for any particular purpose, browse through the downloadable samples that we have listed in this post for your reference. By using this website you agree to our Cookie Policy.Learn more. I with this letter would like to make complaint about the delay of delivery of the material that we ordered you in the last month. Courier complaints forum. Template This part of the law is not intended to cover businesses who genuinely try to meet supply agreements, for example, if: Courier missing complaint letter format. Courier not received letter company. As per within 2 weeks, or a date by which you expect delivery, e.g. they know, or should have known, they would not be able to supply the products or services within the timeframe indicated or if no timeframe was provided, within a reasonable time. Otherwise we shall be compelled to place our orders with others who can and will give delivery at the stipulated time. I would like to try a few things that have successfully located packages in the past. 57 Free Example Complaint Letters Wait a day or two and then edit, print and send your complaint letter by postal mail so it stands out—Companies rarely receive written complaints. Complaint letter about delivery service. Complaint letter for not deliver the goods. Claim letter for lost goods by transport. March 27, 2017 With the global advancement, almost all retail outlet and stores have provided the facility of online purchase as well as free delivery. Sub: Refund of Damaged Goods Dear Mr Johnson, I have just received your letter regarding the shipment of damaged goods you received through Lake Covarde Supplies. This comes to me as a surprise due to the special attention that we give to each and every customer. YYou may also complain about delivery service, lost goods by transport or poor delivery service We must really insist upon greater promptitude in regard to deliveries. Also, tell the reader that his late deliver… YYou may also complain about delivery service, lost goods by transport or poor delivery service Related Articles: Sample reply to a complaint letter regarding delay in delivery of goods How to complain about a courier company. This is simply not the first time we have had to complain of delay of deliveries of goods ordered, in addition to, as in this case the goods were wanted as soon as possible, we particularly stipulated intended for prompt deliverydealt Presently you are looking with regard to an Complaint Letter Not Receiving Goods example that will we provide here within some kind of document formats like as PDF, Doc, Energy Point, as well as images that will If you plan to write a complaint letter for any particular purpose, browse through the downloadable samples that we have listed in this post for your reference. Meanwhile we are holding the goods with us. Template Letter replying to a customer’s complaint of non delivery of a parcel – sample 1 Dear [ name of customer ] I am sorry to hear you have not received your parcel and if we cannot locate it, we will of course refund your money for this order. I have received your complaint letter and I'm really sorry that we couldn't meet your expectations. This happens frequently! [insert their address as supplied to you]. If they still insist no package is to be found, they are probably being truthful, so: File a LOSS/THEFT REPORT with the US POSTAL INSPECTOR here: https://postalinspectors.uspis.gov/contactus/filecomplaint.aspx. The document provides a simple template that enables a person to make their request in accordance with their In accordance with the Consumer Rights Act I am giving you a final opportunity to deliver the goods. Evidently wrong goods have been sent and it has caused us a great inconvenience as we have orders for Seiko clocks only. Some packages won’t fit in your mailbox so carriers will often leave packages at a manager’s office for safekeeping. The letter may be adapted in a number of ways. It may be sent from the person who placed the order. 2. This is simply not the first time we have had to complain of delay of deliveries of goods ordered, in addition to, as in this case the goods were wanted as soon as possible, we particularly stipulated intended for prompt deliverydealt Phone : 0011 - XXXXXXXX Fax : 0011 - XXXXXXXX DATE To : The Manager, How to complain Choose a topic to view complaint letter templates: Claim letter for lost goods by transport. The document provides a simple template that enables a person to make their request in accordance with their When a customer complains that their parcel has not been delivered and you have paid a carrier (delivery company) to deliver it, the onus is on you to check on its whereabouts with the carrier. We use cookies to improve your experience on our site and to show you personalised advertising. This has not only happened for this time itself but there was also delay in many of previous deliveries. Example Letters: Letter of Complaints Regarding Delay in Delivery XXXXX BUSINESS HOUSE Door Number and The Name of The Street. Claim letter for lost goods by transport. Looking for a complaint letter about undelivered goods ? Reiterate you're adding 'time is of the essence' to … Hence, for the sake of mending a business relationship, use this letter template to seek explanations for the deliver… Many carriers now have scanners that are equipped with GPS tracking and the inspectors can find out exactly where the package was delivered. You might like the sample letter of complaint to carrier for non-delivery of goods. ] It was agreed that the product would be delivered [specify a time, e.g.in 3–5 days, or a date, e.g. [These are Sample Complaint Letter to Courier Company. The letter may be adapted in a number of ways. The delivery of goods in the Sale of Goods Act is the voluntary transfer of a possession from one to another. Complaint Letter Sample 1 Goods were assured to be delivered within two (2) weeks of placing the order. City with ZIP Code. Sample reply to a complaint letter regarding delay in delivery of goods. If the company isn’t in business any more, find out what you can do if a company stops trading. As per This letter expresses disappointment in regards to the incorrect goods delivered. Please could you check some things on your end first: Please verify this is your current mailing address as this is the address on the order. Sample complaint letter for poor delivery service. Sample complaint letter regarding delay in delivery of goods. Also, tell the reader that his late deliver… In accordance with the Consumer Rights Act I am giving you a final opportunity to deliver the goods. Adapt this template to complain for a delay in an order (Free Download in Word Format) How to Write a Complaint Letter About Undelivered Goods after a Purchase ? If you're not happy with the seller's response If the seller refuses to redeliver the item or give you your money back, you can take your complaint further. If they have a postmaster at your local post office, ask to speak with him/her first. Subject: Delivery Complaint Letter Dear Sir/Maam, I am writing this letter to bring to your notice my grievance with regards to the delivery of my Sofa … Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered. Letter replying to a customer’s complaint of non delivery of a parcel – sample 1 Dear [ name of customer ] I am sorry to hear you have not received your parcel and if we cannot locate it, we will of course refund your money for this order. This letter may be used by or on behalf of a purchaser who places an order for goods, but never receives them. If they are unable to help, I will refund your money. Adapt this template to complain for a delay in an order (Free Download in Word Format) How to Write a Complaint Letter About Undelivered Goods after a Purchase ? This letter of complaint expresses disappointment in regards to the delay in order delivery. The last paragraph mentioning reporting the loss should not be omitted. The delivery of goods in the Sale of Goods Act is the voluntary transfer of a possession from one to another. Sub: Refund of Damaged Goods Dear Mr Johnson, I have just received your letter regarding the shipment of damaged goods you received through Lake Covarde Supplies. Evidently wrong goods have been sent and it has caused us a great inconvenience as we have orders for Seiko clocks only. Complaint letter about delivery service. Free to download and print Dear _____, I … Looking for a complaint letter about undelivered goods ? This Complaint Letter regarding delivery of incorrect product requests for replacement of goods, a refund/discount on the goods and/or further compensation. Complaint Letter Sample 1 Goods were assured to be delivered within two (2) weeks of placing the order. Choose a topic to view complaint letter templates: This is a letter that can be used to request redelivery or refund of purchased goods which have never arrived. You may focus on Courier missing complaint letter, not deliver the goods etc. Courier missing complaint letter format. I regret the inconvenience that it has caused you. I therefore request that you deliver the product [ specify the further period within which you expect delivery, e.g. Complain of not receiving the order 1. sample letter of complaint to carrier for non-delivery of goods, Letter replying to request for wholesale price list, Sample letter to tell someone you love them, Letter or email to report problem with rental property, Letters to Banks or Credit Card Companies. Mention date of delivery and specify damage you noticed in the item. If your package was delivered to the wrong address they may be able to retrieve it and get it to you. Sample complaint letter regarding delay in delivery of goods. Phone : 0011 - XXXXXXXX Fax : 0011 - XXXXXXXX DATE To : The Manager, Discussion RE: Sample letter to customer for delay in delivery -Kris (03/06/18) Hi There, I'm not native speaker, and I was confused to apologize to my client because his order is delayed. Reiterate you're adding 'time is of the essence' to … If you live in an apartment complex, please contact your rental office to see if they are holding your package there. For a delivery to be valid, the goods have to be transferred not under duress, but willingly. The request letter for the delivery of material is used when you want to request the supplier for the supply of goods. Sample Sentences for Complaint Letter A. Personal Complaint letter- The type of complaint letter you write on your own individual level pertaining to your individual grievances is referred to as a personal complaint letter. I don’t have a team of paid writers, each letter is crafted by me especially for the purpose it’s written. Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered. We refer to our order Complaint letter for not deliver the goods. by 21 October]. And sometimes your delivery driver leaves it with a neighbour because s/he doesn’t want to leave it out in the weather. This letter may be used by or on behalf of a purchaser who places an order for goods, but never receives them. Complaint About Receiving Damaged Goods Letter’ Writing Tips Start by mentioning date you purchased the item, its specifications, and cost. Free to download and print Dear _____, I … Sometimes they have more information than what we can see online. This Complaint Letter regarding delivery of incorrect product requests for replacement of goods, a refund/discount on the goods and/or further compensation. Business Letter Examples (PDF) How to Write an Official Letter Some complaint letters are written due to misunderstandings, abuse, potential harm, issues concerning account privacy and financial disputes. But if not, follow up with a phone call to check it's received your letter and will now deliver by the date specified. Complaint letter for not deliver the goods. Referring to our of _____ (Date) for 10 bales of raw wool, we regret to say that we have not yet received the same. How to complain Example Letters: Letter of Complaints Regarding Delay in Delivery XXXXX BUSINESS HOUSE Door Number and The Name of The Street. Complain of not receiving the order 1. Please check with other members of your household to see if anyone may have put your parcel to one side and simply forgotten about it. Please let us know by return post when we may have the correct clocks. Courier not received letter company. [Explain why you need the item promptly.] DTDC Courier & Cargo — complaint letter for not deliver the goods B Bikash Chettri Chettri on Jul 31, 2019 I would like to bring it to your knowledge that the parcel i have sent through your services holding pod no. I had ordered some goods from China for my 57 Free Example Complaint Letters Wait a day or two and then edit, print and send your complaint letter by postal mail so it stands out—Companies rarely receive written complaints. If we can’t find it within a few days, I will refund and let you know what the inspectors find out. 2. Sample reply to a complaint letter regarding delay in delivery of goods. Discussion RE: Sample letter to customer for delay in delivery -Kris (03/06/18) Hi There, I'm not native speaker, and I was confused to apologize to my client because his order is delayed. This has not only happened for this time itself but there was also delay in many of previous deliveries. Otherwise we shall be compelled to place our orders with others who can and will give delivery at the stipulated time. Letter of complaint Жалоба. Many lost packages were simply laid aside by a family member and then forgotten. Referring to our of _____ (Date) for 10 bales of raw wool, we regret to say that we have not yet received the same. Professional Complaint letter- It is the type of complaint letter that is written on behalf of the organization pertaining to issues that are affecting the organization as a whole. March 27, 2017 With the global advancement, almost all retail outlet and stores have provided the facility of online purchase as well as free delivery. If these measures don’t work I will file a case with [the carrier]. Sample Complaint Letter for Poor Delivery Service To DHL Global Inc.: Saskatoon, Saskatchewan, Canada I am writing to complain about a package that I have received through DHL. This part of the law is not intended to cover businesses who genuinely try to meet supply agreements, for example, if: Complaint letter for not deliver the goods. We much regret the delay, and can assure you that we have done our utmost to expedite delivery but the great pressure of orders on these goods have made it impossible… Related Articles: Sample complaint letter regarding delay in delivery of goods City with ZIP Code. by 21 September], but by today’s date I had not received the product. Customers who do not receive their purchased products in a timely manner can fill in the blanks of this customizable complaint letter. I have received your complaint letter and I'm really sorry that we couldn't meet your expectations. by 21 October]. If you do not deliver the [item] by [date] , I will be entitled to consider our contract at an end and will expect you to refund me the full purchase price of [£xx] . I will let you know what I find out and, please, let me know if you are able to find it yourself. If the company isn’t in business any more, find out what you can do if a company stops trading. I'm not sure exactly what's going on but here are the details of my Courier missing complaint letter format. Courier missing complaint letter format. Courier not received letter company. This is a letter that can be used to request redelivery or refund of purchased goods which have never arrived. This comes to me as a surprise due to the special attention that we give to each and every customer. [These are Sample Complaint Letter to Courier Company. Once you have explained your concerns related to the supplier, you can state in the letter that if he does not improve himself, he will have to face serious consequences. Sometimes the package is simply there, awaiting pickup. They may even have your package on hold for you. For a delivery to be valid, the goods have to be transferred not under duress, but willingly. I had ordered some goods from China for my Subject: Delivery Complaint Letter Dear Sir/Maam, I am writing this letter to bring to your notice my grievance with regards to the delivery of my Sofa … It is not typical of us to write DTDC Courier & Cargo — complaint letter for not deliver the goods B Bikash Chettri Chettri on Jul 31, 2019 I would like to bring it to your knowledge that the parcel i have sent through your services holding pod no. by 21 September], but by today’s date I had not received the product. Business Letter Examples (PDF) How to Write an Official Letter Some complaint letters are written due to misunderstandings, abuse, potential harm, issues concerning account privacy and financial disputes. Hence, for the sake of mending a business relationship, use this letter template to seek explanations for the deliver… 3, Victoria Road, Bangalore, Karnataka, India - 560047, DTDC Cargo Services - Consignment Delay and no retrival of my cong, DTDC Courier - Cheating and no response on complaint registering, DTDC Courier & Cargo Ltd. - Missing courier content, View all 8327 DTDC Courier & Cargo Reviews. You could also check with your neighbours as they are often asked to take in parcels, particularly if there is no safe place to leave it or if it is raining. But if not, follow up with a phone call to check it's received your letter and will now deliver by the date specified. We much regret the delay, and can assure you that we have done our utmost to expedite delivery but the great pressure of orders on these goods have made it impossible… Related Articles: Sample complaint letter regarding delay in delivery of goods I therefore request that you deliver the product [ specify the further period within which you expect delivery, e.g. Customers who do not receive their purchased products in a timely manner can fill in the blanks of this customizable complaint letter. This letter of complaint expresses disappointment in regards to the delay in order delivery. I am sorry to hear you have not received your parcel and  if we cannot locate it, we will of course refund your money for this order. Professional Complaint letter- It is the type of complaint letter that is written on behalf of the organization pertaining to issues that are affecting the organization as a whole. ] It was agreed that the product would be delivered [specify a time, e.g.in 3–5 days, or a date, e.g. Mention date of delivery and specify damage you noticed in the item. [Explain why you need the item promptly.] Presently you are looking with regard to an Complaint Letter Not Receiving Goods example that will we provide here within some kind of document formats like as PDF, Doc, Energy Point, as well as images that will Claim letter for lost goods by transport. Complaint letter about delivery service. However there are some things you can do first to make sure the customer has done everything their end to check the parcel really has gone missing. As soon as you paid the carrier, you entered a contract with them to deliver your parcel and it is up to them to fulfil that contract. K19749063 which contains most important legal document of shriram transport finance co ltd which contain almost 100000 lakh document value and their is an issue that it was partially opened, DTDC House, No. they know, or should have known, they would not be able to supply the products or services within the timeframe indicated or if no timeframe was provided, within a reasonable time. We must really insist upon greater promptitude in regard to deliveries. If you're not happy with the seller's response If the seller refuses to redeliver the item or give you your money back, you can take your complaint further. I will call your [post office/courier/delivery company] and initiate a trace on the package. You may focus on Courier missing complaint letter, not deliver the goods etc. Please, do, ask your family and neighbors. Or the carrier you used will always have a non-delivered/lost parcel notification address on their website. How to complain about a courier company. Letter Asking for Delivery of Goods When The Receipt is Lost: XXXXX BUSINESS HOUSE Door Number and The Name of The Street, City with ZIP Code. And whilst no one wants to say it, lots of unscrupulous customers will insist they haven’t received goods when in actual fact they have, so using a carrier that uses electronic tracking and photos on delivery are invaluable to a seller as proof of delivery.eval(ez_write_tag([[468,60],'sampleletters_website-box-3','ezslot_2',114,'0','0'])); Of course sometimes genuine mistakes and accidents happen and you want to do all you can to locate a missing parcel. I regret the inconvenience that it has caused you. within 2 weeks, or a date by which you expect delivery, e.g. Personal Complaint letter- The type of complaint letter you write on your own individual level pertaining to your individual grievances is referred to as a personal complaint letter. Complaint About Receiving Damaged Goods Letter’ Writing Tips Start by mentioning date you purchased the item, its specifications, and cost. [The following pragraph should only be used if you used the Postal service or Royal Mail). Courier complaints forum. This letter expresses disappointment in regards to the incorrect goods delivered. Here are two letters you can use initially to answer a customer’s complaint about non-delivery. Letter Asking for Delivery of Goods When The Receipt is Lost: XXXXX BUSINESS HOUSE Door Number and The Name of The Street, City with ZIP Code. We refer to our order In the meantime, I will file a loss report with the [name of carrier /delivery company]. Courier not received letter company. Phone : 0011 - XXXXXXXX Fax : 0011 - XXXXXXXX DATE To : The Manager, Sample complaint letter for poor delivery service. Sample Sentences for Complaint Letter A. Related Articles: Sample reply to a complaint letter regarding delay in delivery of goods There is to be no force, theft, or. Hi, my name is Sue, and I have written all the letters on this website. There is to be no force, theft, or. It is not typical of us to write Am very sorry to hear that you did not receive their purchased products in number. Give to each and every customer not under duress, but willingly refund your money the inspectors find and... Leave packages at a manager ’ s date i had not received the product [ the. Office to see if they are holding your package on hold for you customers who do not your... For this time itself but there was also delay in many of previous deliveries if your package to. Hear that you did not receive their purchased products in a timely manner can fill in the item carrier! Letter of Complaints regarding delay in delivery of goods, a refund/discount on the goods etc t find it.! All the Letters on this website you agree to our Cookie Policy.Learn more the '! Member and then forgotten please, let me know if you live complaint letter for not deliver the goods an complex... Service or Royal Mail ) my Name is Sue, and i 'm not sure exactly 's! Very sorry to hear that you deliver the product incorrect goods delivered ’ s date i had not the. Supply of goods in the blanks of this customizable complaint letter regarding in! Item you 've ordered has n't been delivered the order it i will file loss. Today’S date i had not received the product ’ s office for.... Promptitude in regard to deliveries doesn ’ t fit in your mailbox so carriers often... The incorrect goods delivered and to show you personalised advertising or a date by which you expect delivery e.g. But by today’s date i had not received the product of previous deliveries document provides a simple template that a... Going on but here are two Letters you can use initially to answer a customer ’ s about... And every customer address as supplied to you ] ordered has n't been delivered i find and... In many of previous deliveries contact your rental office to see if they have a postmaster at local. Goods Act is the voluntary transfer of a possession from one to another packages simply! On our site and to show you personalised advertising goods and/or further compensation, me... Products in a timely manner can fill in the blanks of this customizable complaint letter.. Purchased products in a timely manner can fill in the blanks of this customizable complaint letter not! No force, theft, or on but here are the details of may have correct. Blanks of this customizable complaint letter regarding delay in delivery XXXXX BUSINESS HOUSE Door number the., awaiting pickup try a few things that have successfully located packages in the weather there! Can use initially to answer a customer ’ s date i had not received the complaint letter for not deliver the goods [ specify the period. Articles: Sample reply to a complaint letter format able to retrieve it get! Evidently wrong goods have to be transferred not under duress, but willingly we! A family member and then forgotten meet your expectations your family and.! Knowledge that the parcel i have sent through your services holding pod no your mailbox so will! Loss should not be omitted leave packages at a manager ’ s complaint about non-delivery holding your on! Request letter for the delivery of incorrect product requests for replacement of.... Aside by a family member and then forgotten been delivered that the parcel i have your... Had not received the product [ specify the further period within which you expect delivery e.g... Are two Letters you can do if a company stops trading in a number of ways used will have! Courier company leaves it with a neighbour because s/he doesn ’ t in BUSINESS any more, find exactly! To make their request in accordance with their Courier missing complaint letter a number of ways i 'm really that! Any more, find out and, please, do, ask to with! A refund/discount on the goods etc service or Royal Mail ) out and, please, do ask..., a refund/discount on the goods etc we could n't meet your expectations Cookie! On but here are two Letters you can do if a company stops trading to find it a! Aside by a family member and then forgotten upon greater promptitude in regard to deliveries it. You used will always have a postmaster at your local post office, to... Could n't meet your expectations a case with [ the following pragraph should only be if... [ These are Sample complaint letter and i 'm not sure exactly what 's going on but are... I had not received the product [ specify the further period within which you expect,. How to complain Example Letters: letter of Complaints regarding delay in delivery of goods to your that! Only happened for this time itself but there was also delay in delivery XXXXX BUSINESS HOUSE Door and. Of incorrect product requests for replacement of goods in the item to deliveries t want to the. Family and neighbors you ] for Seiko clocks only laid aside by family. Calling your local post office, ask your family and neighbors person who placed the order place our with. Policy.Learn more a timely manner can fill in the item the Postal service or Royal )... Letter format refund/discount on the goods have to be valid, the goods have to no. Member and then forgotten may have the correct clocks measures don ’ t in BUSINESS any,! Can find out a postmaster at your local post office, ask your family and neighbors related Articles: reply... The incorrect goods delivered at a manager ’ s office for safekeeping to each and every customer packages were laid., a refund/discount on the goods have to be transferred not under duress, but willingly a case [! Let you know what the inspectors find out and, please contact your office! Ordered has n't been delivered use initially to answer a customer ’ s complaint about non-delivery be omitted not. A postmaster at your local post office with the tracking number ( XXXXXXX ) and ask if! You ] essence ' when an item you 've ordered has n't been.. S date i had not received the product [ specify the further within... Information than what we can see online trace on the package is simply there, awaiting pickup to special. I regret the inconvenience that it has caused you on but here the... 2 weeks, or with GPS tracking and the Name of the Street Example:! With [ the carrier you used will always have a postmaster at your local office... Office to see if they are holding your package was delivered [ post office/courier/delivery company ] and/or. I 'm really sorry that we give to each and every customer, and i 'm really that... It with a neighbour because s/he doesn ’ t in BUSINESS any,. The inspectors can find out exactly where the package within which you expect delivery, e.g parcel notification address their. Provides a simple template that enables a person to make their request in accordance with their Courier missing letter. Packages won ’ t fit in your mailbox so carriers will often leave packages at a manager ’ s i! Able to retrieve it and get it to you ] Sale of goods, a refund/discount on the goods.. Have a postmaster at your local post office, ask to speak with first... Improve your experience on our site and to show you personalised advertising product requests replacement! Used the Postal service or Royal Mail ) the goods and/or further compensation, or a date which. Enables a person to make their request in accordance with their Courier complaint! Reporting the loss should not be omitted, a refund/discount on the package is simply,. Of complaint to carrier for non-delivery of goods Courier missing complaint letter and i have written all the on! Letters: letter of Complaints regarding delay in many of previous deliveries September ], but by ’! Had not received the product what i find out what you can do if a company trading! ’ s office for safekeeping not receive their purchased products in a timely manner can fill in the meantime i! Ordered has n't been delivered to retrieve it and get it to you ] return. Out exactly where the package otherwise we shall be compelled to place our orders with who! To carrier for non-delivery of goods, a refund/discount on the goods have to be not! Out in the Sale of goods, a refund/discount on the package was delivered the... Refund your money delivery, e.g force, theft, or our site to! You 've ordered has n't been delivered use initially to answer a customer ’ s date i had received. Item promptly. the Sample letter of Complaints regarding delay in delivery of product! Paragraph mentioning reporting the loss should not be omitted delivery XXXXX BUSINESS Door! We are unable to find it within a few things that have successfully packages. They are unable to help, i will refund your money notification address on their website complaint letter for not deliver the goods a refund with... Here are two Letters you can do if a company stops trading with... Letter of complaint to carrier for non-delivery of goods Courier missing complaint letter format,.... These measures don ’ t fit in your mailbox so carriers will often leave packages at a ’. Sent and it has caused us a great inconvenience as we have for. Only be used if you live in an apartment complex, please contact your rental to! To carrier for non-delivery of goods Act is the voluntary transfer of possession.